Infor Xtreme for Support
Guest post by Doug Koontz, Director, Support Hospitality Solutions
Do you want a speedy resolution to support incidents? Learn more about Infor Xtreme Support.
- Specialized industry experts with long tenure provide deep industry knowledge.
- Personalized support with customer self-service web portal; Customers can access incidents online with wizards that support quick data entry and provide access to an extensive knowledgebase.
- Social collaboration with access to community forums enables customers to review common support issues/resolutions.
- ION Support Assistant provides proactive alerts for faster and better resolution to common issues.
Please share your thoughts and ideas by leaving a comment to this post.