Infor Customer Experience Suite

It’s not just you relying on your CRM data

March 23, 2017

Have you ever been to a live performance whether a sporting event or a musical performance?  One of the main things the performers try to …

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Your Digital Fingerprint

March 17, 2017

You can tell a lot about a person by their morning routine. That’s because from the moment we turn off our alarm in the morning …

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Mastering automated customer service

March 15, 2017

As I sit and browse through the running list of content topics and best practices that I have written down in my notebook, I continue …

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Share your Infor CX story at Inforum 2017

March 13, 2017

Do you have a compelling story about how your organization is using Infor CX products? Your peers want to hear from you. Call for papers …

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Infor TechEd for Infor CRM and CPQ

March 9, 2017

  Join us in NYC for an immersive, hands-on education conference focused on helping you get the most out of your Infor solution. Infor TechEd …

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3 key benefits of using CRM

March 7, 2017

In a world where everyone is fighting for attention and then trying to keep it, companies need to put the customer first in order to …

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Make CRM stick – ways to increase user adoption

March 2, 2017

When deciding to commit to a CRM solution for your business, there are many considerations long before you begin to select which is the right …

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Tips to speed your sales cycle

February 27, 2017

It’s easy to get wrapped up in all things marketing – how do you attract a customer? What is the message? How do we keep …

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Data is the new bacon?

February 14, 2017

While in the grocery store I saw a man wearing a shirt that said “Data is the New Bacon”.   I smiled and began thinking to …

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Re-thinking omni-channel marketing

February 7, 2017

A colleague asked me recently if there were any benefits to integrating Google Adwords to his outbound marketing tool.That question made me pause, and I …

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About this Blog

Welcome to the Customer Experience Suite blog.  Follow this blog to learn about valuable industry insights, product announcements, events and more. Infor Customer Experience suite helps organizations integrate customer data, accelerate customer engagement and gain a complete view of their customers.
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