Infor Customer Experience Suite

Category:  Analytics and Reporting

Empowering Asset Managers with Data Science

July 14, 2017

The Asset Management industry has endured a lot of change over the last fifteen years. It’s a resilient space that has survived everything from the …

Continue reading Empowering Asset Managers with Data Science »

Come again?

February 23, 2016

I had a humbling experience the other day. I found myself with an (all too rare) opportunity to get feedback directly from customers on some …

Continue reading Come again? »

Share your story at Inforum 2016

February 16, 2016

Do you have a great story about how your organization is using Infor products? We would love to have you share your Infor software knowledge …

Continue reading Share your story at Inforum 2016 »

Announcing Omni-Channel Campaign Management 10.1

October 8, 2015

When you are a Product Manager, there is little that is more exciting than the launch of a new product.  Infor released the latest version …

Continue reading Announcing Omni-Channel Campaign Management 10.1 »

Sales Analytics – what can go wrong and how to prevent it

September 28, 2015

I recently chatted to Neil Davey of MyCustomer.com about Sales Analytics that resulted an article on MyCustomer.com called “Why does sales analytics go wrong?” I …

Continue reading Sales Analytics – what can go wrong and how to prevent it »

A/B, multivariate testing, and real-time targeting

September 9, 2015

Twenty some years ago, when I started my career, marketers drew upon instinct and personal experience to determine the best way to communicate about their companies, …

Continue reading A/B, multivariate testing, and real-time targeting »

How to avoid the battle of the dueling marketing plans

July 31, 2015

Today, customers are in charge of their relationship with brands. They choose when, where, and how they interact with a brand. This power shift has …

Continue reading How to avoid the battle of the dueling marketing plans »

Dude, where’s my data?

July 30, 2015

Marketers today have more data available to them than ever before. As consumers continue to leverage a growing variety of customer engagement channels, the subsequent …

Continue reading Dude, where’s my data? »

Change Management – What is it? Why does it matter?

July 28, 2015

In business today, transformation and change are critical for any firm that wants to grow and prosper. The pace of change is unrelenting. Common catalysts …

Continue reading Change Management – What is it? Why does it matter? »

Infor Next 2015 US call for papers is open

July 6, 2015

Do you have a compelling story about how Infor products are improving your organization? Infor invites customers to share your success story by presenting a …

Continue reading Infor Next 2015 US call for papers is open »







About this Blog

Welcome to the Customer Experience Suite blog.  Follow this blog to learn about valuable industry insights, product announcements, events and more. Infor Customer Experience suite helps organizations integrate customer data, accelerate customer engagement and gain a complete view of their customers.
Click here to learn more.

Follow

RSS Feed
By Email
Facebook
LinkedIn
Twitter
YouTube


Upcoming Events