Infor Customer Experience Suite

Achieving CRM “nirvana”

July 5, 2017

Breaking News – Customer Relationship Management (CRM) is not just a software application! CRM is a business process.  It’s a way of doing business along …

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How marketers can segment their way to success

June 7, 2017

We all know the golden rule of buying of a property is location, location, location. These days, the golden rule of marketing surely must be …

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3 ways to build customer engagement with Configure Price Quote technology

May 19, 2017

Whether you’re selling doors, windows, furniture, or other building items, you can boost deal sizes, increase win rates, and enhance top-line sales with a technology-driven …

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Top 3 things to consider when choosing your CRM solution

May 17, 2017

We can all agree there are plenty of solutions and vendors to choose from when it comes to CRM as it is a fundamental requirement …

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Steps to avoid dueling messages and touchpoints with your customers

May 11, 2017

With customers in the driver’s seat, they are setting the pace of when, where and how they interact with a brand.  It’s forced brands to …

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Delivering consistent experiences, even with employee turnover

April 19, 2017

Over the past few years, countless news stories have speculated about the impact the aging population of baby boomers will have on everything from the …

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It’s not just you relying on your CRM data

March 23, 2017

Have you ever been to a live performance whether a sporting event or a musical performance?  One of the main things the performers try to …

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3 key benefits of using CRM

March 7, 2017

In a world where everyone is fighting for attention and then trying to keep it, companies need to put the customer first in order to …

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Make CRM stick – ways to increase user adoption

March 2, 2017

When deciding to commit to a CRM solution for your business, there are many considerations long before you begin to select which is the right …

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Tips to speed your sales cycle

February 27, 2017

It’s easy to get wrapped up in all things marketing – how do you attract a customer? What is the message? How do we keep …

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About this Blog

Welcome to the Customer Experience Suite blog.  Follow this blog to learn about valuable industry insights, product announcements, events and more. Infor Customer Experience suite helps organizations integrate customer data, accelerate customer engagement and gain a complete view of their customers.
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