Infor Customer Experience Suite

3 ways to build customer engagement with Configure Price Quote technology

May 19, 2017

Whether you’re selling doors, windows, furniture, or other building items, you can boost deal sizes, increase win rates, and enhance top-line sales with a technology-driven …

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Do you do business in Europe? Time to get busy marketers – GDPR is coming!

May 12, 2017

GDPR is a new law on data privacy and the law applies from 25th May 2018. To put it another way, you can get fined …

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Steps to avoid dueling messages and touchpoints with your customers

May 11, 2017

With customers in the driver’s seat, they are setting the pace of when, where and how they interact with a brand.  It’s forced brands to …

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After the signature – contract management

April 5, 2017

A lot of focus goes into managing contracts through the negotiation process but there is also a lot to handle after the signature. Contracts can …

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To attend or not attend?

March 30, 2017

With so much emphasis on conference calls, virtual meetings, and online demos; we’ve come to think of meeting face to face as the exception. With …

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Managing multiple marketing channels

January 18, 2017

In my last blog, The independent customer, the challenges in managing the complex path people take when making a purchasing decision became very clear.  There …

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The power of customer data

December 14, 2016

So. Much. Data. Working with marketers I constantly hear about the benefits and challenges of the wealth of data available to them. According to a …

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Family dinner and customer experience

December 8, 2016

Can someone please pass the potatoes? You’ll notice that as the platter makes its way around the table, not everyone is taking a scoop. Similarly, …

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Curious George and CRM? How CRM mobile is changing everything.

November 15, 2016

“Daddy can we please watch Curious George before bed”? How can you say no to that? My four year old son wanted to relax with …

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Top 3 reasons marketers can’t live without MRM

October 26, 2016

We hear more and more of the challenges marketers face with today’s ever changing landscape and accelerated timelines – the need to respond to market …

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About this Blog

Welcome to the Customer Experience Suite blog.  Follow this blog to learn about valuable industry insights, product announcements, events and more. Infor Customer Experience suite helps organizations integrate customer data, accelerate customer engagement and gain a complete view of their customers.
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