Infor CRM

Infor CRM 8.2 Is Coming Soon…

05/21/2015

Only the most blindly loyal like to be told what to do all the time. The rest of us want control of our lives, our jobs, and our destiny. Why then do software solutions, even popular ones, so often force us to adapt to their way of doing things? Take ... Continue reading Infor CRM 8.2 Is Coming Soon… »

If You Want the Job Done Right...

05/20/2015

Computers are like Old Testament gods: lots of rules and no mercy. –Joseph Campbell Something has gone wrong. You have clicked a button, used a menu option, followed instructions in a wizard, and nothing is working as you expected it to be working. If you’re lucky, the first thing you ... Continue reading If You Want the Job Done Right... »

Houston, Infor CRM is On Our Way

05/19/2015

We’re heading to Houston as a Silver Sponsor of The IT Summit event in Houston, TX, held at the NRG Center, and we’re excited to be a part of this fantastic series of events, that has taken us to Denver and Seattle, and will continue on to Long Beach and ... Continue reading Houston, Infor CRM is On Our Way »

Share a Story, Not a System

05/18/2015

Have you ever sat through a product demo so boring it felt like time completely stopped? The demo jockey might even be energetic, showing all the bells and whistles, but if the demo isn’t relative to your specific business the mind will wander. Even worse, what if the product being ... Continue reading Share a Story, Not a System »

May the 4th be with you

05/04/2015

Anticipation can be the hardest part of preparing for an upcoming event. Waiting, thinking, and planning all require effort and can sometimes make the anticipation worse (or better depending on your perspective). May 4th is always a fun day for the sci-fi community as we get to say “May the ... Continue reading May the 4th be with you »

Distributors Converge in DC at TUG

The annual TUG conference is this week. Hundreds of people involved in the Infor distribution ERP ecosphere are gathering to discuss the latest and greatest ideas, case studies, industry trends, product reviews and more. The event is organized by users across the globe brought to gather with the commonality of ... Continue reading Distributors Converge in DC at TUG »

Infor CRM Developing Mobile Training

04/28/2015

Around the 2010-to-2011 time frame there was a significant technological shift in the world, which occurred globally but especially in the US, that would change consumer behavior forever. What was that change? The rise of the high speed mobile device. Whether you are in a sales, marketing, support, service or ... Continue reading Infor CRM Developing Mobile Training »

My Time at The IT Summit Denver

04/27/2015

My time in Denver for this year’s The IT Summit has come and gone, and although short it was time well spent. I was in in Denver along with our Infor CRM team to spread the good word about the great things happening with Infor CRM, and we had some ... Continue reading My Time at The IT Summit Denver »

Medical Device Sales Success

04/21/2015

Meridian Bioscience is a great example of how Infor CRM has helped firms in the Medical Device BioTech industries achieve CRM Success! Watch the Meridian Bioscience video case study and you will hear them echo back three of the key factors that will enable just about any company seeking to ... Continue reading Medical Device Sales Success »

Always Compete for Something

04/20/2015

Did someone famous once say something along the lines of “always compete for something, even if it’s just a quarter” surmising that an end goal, even a tiny one, can provide an extra competitive edge that can improve one’s game? I thought it was Jack Nicklaus, but maybe I just ... Continue reading Always Compete for Something »

Avoiding the Infor-mercial

04/16/2015

In an era when many of our competitors charge extra for the same features Infor gives users for free, it seems logical to make sure that prospects know the kind of value theyre getting for their money. You pay for Infor CRM and you get a list of features a ... Continue reading Avoiding the Infor-mercial »

I’m not a social media genius, nor do I play one on TV

04/15/2015

Hello, my name is Aaron, and I’m not a social media genius. Ah, that feels good to get off of my chest, but the truth is I know plenty, but I’m striving to become even more social media savvy. For those, who follow the Infor CRM blog, you’ll know that ... Continue reading I’m not a social media genius, nor do I play one on TV »

Want a Sneak Preview on Infor CRM 8.2?

04/14/2015

The highly anticipated release of the Infor CRM 8.2 Beta is now available!With the official release of 8.2 right around the corner, Infor CRM does want to release a beta of the progress that has been made so far. Some of the exciting new features available in this beta surround ... Continue reading Want a Sneak Preview on Infor CRM 8.2? »

What is the ROI of CRM?

04/13/2015

When building a business case for a major investment, whether it be for a new hire, new piece of equipment, or even a company acquisition, the strongest evidence you present is an ROI case that shows a rapid return for the investment. And the same is definitely true for software ... Continue reading What is the ROI of CRM? »

My Goals Are Public…At Least They Are Now

04/07/2015

So, I’m like many who have set lofty goals only to come up with some excuse in failing to reach them. Well, I figured now is as good a time as any to take a swing at defining some goals and holding myself accountable by making them public. Ok, so ... Continue reading My Goals Are Public…At Least They Are Now »

Buy this not that. The power of online reviews and customer testimonials

04/03/2015

The powerful influence of online reviews and customer testimonials is ever-present in so many buying decisions, but as consumers we still need to be diligent in sorting through the noise and finding the real truth. Think about this; when was the last time you made a purchase (I’m not talking ... Continue reading Buy this not that. The power of online reviews and customer testimonials »

Keep it Professional with Customers, (April) Fool

04/01/2015

On April 1, many people partake in the pseudo-holiday known as “April Fool’s Day”. From light-hearted and jovial to sometimes downright cruel, family and friends prank and joke with each other throughout the country. It is almost like an excuse to “lie” for a day. While this may be innocent ... Continue reading Keep it Professional with Customers, (April) Fool »

Support Call of the Month – Disabling UAC in Windows 8/Server 2012

03/31/2015

Each month our Customer Success teams likes to make an informative how-to blog post to help answer a common or important support question. This month we wanted to discuss how to Disable UAC in Windows 8/Server 2012 template. With the introduction of Windows 8 and Server 2012, Microsoft made some ... Continue reading Support Call of the Month – Disabling UAC in Windows 8/Server 2012 »

What’s Your Sales Superstition?

What is your superstition, really, we want to know? Post a comment below to let us know your superstition, sales or otherwise, as they are really interesting at revealing odd quirks about personality. Is there a lucky rabbit’s foot you have nearby when calling prospects, do you listen to a ... Continue reading What’s Your Sales Superstition? »

Mondays Are Better with #CRM

03/30/2015

It’s true, Mondays are better with CRM…well the right CRM that is. As common as your morning cup of coffee, CRM has become to the fabric of successful sales and marketing teams everywhere. So, how exactly does CRM make my Monday better? As I hit my desk on Monday I ... Continue reading Mondays Are Better with #CRM »

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Welcome to your one-stop-shop for everything CRM! Leverage the tips, tricks, and valuable advice in this blog from CRM developers, partners, and users like you.

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