Infor CRM

Support Call of the Month - Advanced Analytics Implementation

03/03/2015

Recently Infor CRM released a new version of our best-of-breed Infor CRM Advanced Analytics (ICAA) solution, built on the Spotfire platform, to enable you to increase organizational and customer intelligence, shape strategic priorities and make informed business decisions. We have received questions regarding the implementation of the new version and ... Continue reading Support Call of the Month - Advanced Analytics Implementation »

The 10 Commandments of CRM

03/02/2015

As a CRM Solutions Consultant for Infor CRM, every day I strap on my headset and grab my mouse and set forth and answer the question why should I buy CRM? It is always helpful to abide by The 10 Commandments of CRM, so let’s explore what they are from ... Continue reading The 10 Commandments of CRM »

Small Leads Can Grow into Big Fish

02/25/2015

As a Marketing Manager I have been attending a number of marketing events, trade shows and summits recently and have consistently heard how Content Marketing is one of the most important marketing strategies we can employ. It makes sense in our digital age; white papers, webinars, articles, social media interactions ... Continue reading Small Leads Can Grow into Big Fish »

Xbar 1.2 Update

02/19/2015

The theme of the next iteration of Infor CRM Xbar for Microsoft Outlook (Xbar 1.2) is making your daily workflow even easier while in Outlook. If you have taken advantage of Infor CRM Xbar, then you are familiar with the drag and drop feature in the product, and in Xbar ... Continue reading Xbar 1.2 Update »

The Most Common CRM Support Question I Get Asked

02/18/2015

Ive worked in support most of my career, and without a doubt the most frequent question I get asked is, what is Infor CRM compatible with? This is an extremely important question, so it makes sense it would be asked so frequently. Sometimes companies are upgrading their CRM and need ... Continue reading The Most Common CRM Support Question I Get Asked »

CRM Project – Internal Marketing Plan

02/16/2015

Marketing the CRM Project A key to a successful CRM project is to find the motivators and “Perks” of the CRM deployment for end-users and then build a groundswell of interest and anticipation around the CRM project. To “sell” the users on the utility is crucial to the long-term success ... Continue reading CRM Project – Internal Marketing Plan »

Infor Listed as Champion in Info-Tech Research Group's 2014 CRM Suites for Gaming, Hospitality and Leisure Vendor Landscape

02/13/2015

Infor, a leading provider of business application software serving more than 73,000 customers, today announced thatInfor Customer Relationship Management (CRM)has been listed as a Champion in this years Info-Tech Research Group CRM Suites for Gaming, Hospitality and Leisure Vendor Landscape. Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in ... Continue reading Infor Listed as Champion in Info-Tech Research Group's 2014 CRM Suites for Gaming, Hospitality and Leisure Vendor Landscape »

CRM Can Do That?

02/12/2015

It’s no secret that Infor CRM does a fantastic job managing your entire sales process, but it’s also got some unique features that help you keep track of a whole lot more than just your customers. Here are eight popular “hacks” that you never expected CRM to do for you ... Continue reading CRM Can Do That? »

How Nurture Marketing Technology Drives Sales and Marketing Alignment

02/11/2015

As marketing automation platforms continue to mature in their own feature sets and integration to leading CRM platforms like Infor CRM, it will become increasingly important for marketing automation users to master the next-generation messaging platform including in solutions like Salesfusion. Nurture marketing is a bit of a confusing term, ... Continue reading How Nurture Marketing Technology Drives Sales and Marketing Alignment »

The Switch Itch and How to Stop It!! The Customer-Centric Balm!

02/05/2015

When you have an itch you really have to scratch, don’t you? I do – it drives me crazy! Your customers are not yours forever! The “switch itch” is their desire to review their suppliers periodically to find a better deal. The little thing called “the Internet” has changed how ... Continue reading The Switch Itch and How to Stop It!! The Customer-Centric Balm! »

What Happened to the Anytime Learning Libraries?

02/03/2015

The Anytime Learning libraries have long been a go-to place for Infor CRM customers and partners to find a quick answer to “how-to” questions or a refresher for seldom used features. These videos were previously available through Support plans, with a Cloud subscription, or for purchase. The former Anytime Learning ... Continue reading What Happened to the Anytime Learning Libraries? »

1 + 1 = 3. The ERP and CRM Equation.

02/02/2015

Renowned as one of the greatest philosophers and scientists of all time, Aristotle once said “the whole is greater than the sum of its parts” and that statement still holds true today 2300+ years later. The modern enterprise is built on this very notion that we can do more if ... Continue reading 1 + 1 = 3. The ERP and CRM Equation. »

Refresher on Resources Found Within Xtreme

01/29/2015

The Infor CRM Support Team has now made a number of training videos available via the Xtreme Portal. Outlined below are steps to find the Infor CRM training in Xtreme: Login to https://www.inforxtreme.com Select “Knowledge Base” from the “Search” Dropdown menu Expand “Advanced Articles Search Settings” Select “Recorded Briefing” from ... Continue reading Refresher on Resources Found Within Xtreme »

ERP Software BuyerView 2015 Report

01/28/2015

Every year a multitude of businesses contact Software Advice, a software review company, to find the best enterprise software to fit their needs, including CRM, ERP and other business-critical applications. These interactions with prospective buyers provide considerable insight into the broader software markets and the trends that occur within them. ... Continue reading ERP Software BuyerView 2015 Report »

New Infor CRM Learning Management System

01/23/2015

Announcing Infor Campus – Your New Infor CRM Learning Management System! Maximize your software investment by learning how to use all the cutting-edge capabilities available with Infor CRM. We are pleased to announce that Infor CRM instructor-led training classes and anytime learning videos are now available via our unified learning ... Continue reading New Infor CRM Learning Management System »

3 Reasons to Integrate Email Marketing with Infor CRM

01/22/2015

by guest blogger Nicole Laurier at Fisher Technology, an Infor CRM development partner. When a business grows, new challenges pop up that were not a problem when the company was smaller. One common and costly issue is a lack of integration between business software systems. When your applications don’t “talk” ... Continue reading 3 Reasons to Integrate Email Marketing with Infor CRM »

Why Cloud?

01/21/2015

Making the choice to move or even begin your computing adventure in the Cloud has become one of the big topics in business lately. You have probably heard a lot about it. Many times the discussions are centered on the wonderful benefits, then eventually someone starts quoting the negative possibilities ... Continue reading Why Cloud? »

8 Essential Questions When Buying CRM

01/20/2015

Buying a CRM solution might seem daunting but it does not have to be. By asking these 8 questions it can help you clear the fog and focus on what you really need your CRM solution to be. 1. Be unique – How will it become your CRM? Making sure ... Continue reading 8 Essential Questions When Buying CRM »

Beautiful Software Enables Clear Work

01/14/2015

At Infor CRM we are all about beautiful software. We want the system you use every day to be useful and beautiful. With Infor CRM 8.2 we have started the effort to rebrand the product to use the new Hook Loop styling, fonts, colors and icons. We are quite happy ... Continue reading Beautiful Software Enables Clear Work »

4 Keys to Success for Mobile Business Apps

01/13/2015

by guest blogger Tony Berry, Managing Director, SmartApps4. Did you know a major technology milestone occurred in the United States at the beginning of 2014? It wasn’t the iWatch, Google Glass or even 3D Printing… It was that Internet access via mobile devices actually exceeded desktop use for the first ... Continue reading 4 Keys to Success for Mobile Business Apps »

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Welcome to your one-stop-shop for everything CRM! Leverage the tips, tricks, and valuable advice in this blog from CRM developers, partners, and users like you.

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