Infor CRM

Jackie Palmer, Senior Product Manager: CRM Marketing Solutions, Infor At the National Retail Federations 100th Annual Convention and Expo in January, Infor announced the general availability of CRM Epiphany Shopping Advisor. With this product, retailers and e-commerce service providers can deliver personalized and more relevant product and marketing offers to ... Continue reading New Epiphany Shopping Advisor: The Talk of NRF…Now You Can See It Live »

Guest post by Clark Green, Director, Marketing, Infor CRM Epiphany Smartphones have changed the way we communicate and interact on both a personal level and a business level. And with the advances in mobile technology and data bandwidth, it’s even easier now to envision how your sales force, or any ... Continue reading Mobilizing Your Sales Force with CRM »

Aberdeen Group recently surveyed retailers to find out key customer loyalty attributes and reported on the successes of these organizations in Cutting Edge Customer Loyalty. If you read the report, you can learn how best-in-class retailers created customer relationships that improved their chances of reaching their overall loyalty program goals ... Continue reading Reaching the Summit of Customer Loyalty in Retail »