December 15, 2017
There’s good news to be had for federal managers who’ve been hearing about cloud computing, curious about what it can do, but nervous about staking the security of critical IT systems on an off-premises system.
Since 2011, the Federal Risk and Authorization Management Program (FedRAMP) has been helping federal, state and municipal government agencies across the United States navigate the myriad of security considerations that must be addressed to make the benefits of cloud computing a reality for public sector agencies. With Infor aiming for full FedRAMP compliance by the end of this year, the stage is set for cash-strapped agencies and programs to cut their IT costs 30 to 40%, while giving users the level of data security they need and want.
Infor has introduced a comprehensive cloud development strategy that treats FedRAMP as a service differentiator, even beyond the federal marketplace.
The Transformation: How to Do More with Less
There’s an old saying that “you don’t do more with less. You do less with less.” Whoever said it never had a chance to experience cloud computing.
“Streamlining operations and doing more with less are current themes across all levels of government and industry, but they’re entirely familiar for anyone who’s ever had a seat behind a government desk,” writes Wayne Bobby, Infor Vice-President of U.S. Federal, in a recent post for Diginomica. “The good news is that streamlining is easier in the cloud.” And at least one major federal agency, the Government Services Administration (GSA), is “updating systems and bringing on a new generation of managers who are prepared to innovate at the speed of business.”
GSA is setting a tremendously important example. The cloud has the power to drive digital transformation across the public sector, helping employees deliver more effective, responsive services to constituents—from businesses that need licenses and permits to members of the public looking for essential information. Those users expect the same seamless, convenient service from public agencies that they’ve become accustomed to with commercial IT.
“From routine call center operations to emergency services, citizens expect the public sector to deliver timely, efficient, informed, courteous service over an unprecedented mix of channels,” Bobby notes. “To deliver on that promise, front-line personnel need the support of IT systems that will help them get the job done.”
A System-Wide Change
But modernizing digital delivery is about more than front-end services. A successful transformation depends on upgraded back-office systems that align human resources, finance, and procurement and mission-oriented systems that include supply chain, logistics, and maintenance solutions behind a common business objective. With a target that big and wide-ranging, legacy IT systems become a hindrance, not a help. Which is why cloud computing has to be at the center of the process, and cloud security becomes such an important concern for public sector managers.
When FedRAMP’s project management office (PMO) introduced FedRAMP Ready for Cloud Service Providers (CSPs) last year, it set a common data security standard for providers to meet. That means a clear target for IT vendors working with public sector agencies, and a pathway for agencies to confidently embrace the cloud. With more than 8,500 customers, 71 million individual users, more than eight petabytes of data, operations across 108 countries, and 99.9% average uptime, Infor CloudSuite is laser-focused on delivering a software experience that users can love.
Click here to read Wayne Bobby’s article on cloud transformation on Diginomica. Download brochure, Ready for Takeoff: FedRAMP’s Way Forward to the Cloud
Joe Arthur, Strategy and Innovation Executive, Infor Public Sector