When
I hear the words “boot camp,” it brings to mind images of intense training with
never-ending calisthenics, lots of running, and really bad food in the mess
hall.
We all realize that analyzing meter readings has typically been a tedious, manual
process taking days, if not weeks, to pore through the data and generate
accurate, readable reports. And looking for trends or readings outside of the
norm becomes even more tedious as more readings are added. Oh, and who decides
what the norm is anyway? And there’s no guarantee of accuracy when humans are
involved.
If
this sounds all too familiar, then it may be time to automate. The ideal meter
reading CIS solution will increase your accuracy, leading to more revenue recovered
faster.
We’ve
got a different type of boot camp in mind for meter reading. No calisthenics or
bad food, just you and your PC with our product experts. Although intense
training may be involved.
This on-demand webinar in the CIS Billing series, on August 12, will cover automated tools to
analyze meter readings and help free your customer service reps from tedium so
they can do their real job—taking care of your citizens.
Posted by Carlos
Thomas,
Solutions Director, CIS Billing, Public Sector Group
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