The Informed Distributor

Distribution business trends for 2018, Part 3: Changing cultures and taking charge

March 5, 2018

We’ve been looking at the trends, challenges, and opportunities that will shape the distribution marketplace in 2018. Your feedback on the first two blogs in …

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Distribution business trends for 2018, Part 2: Keeping up with Amazon

February 26, 2018

You know that business analysts must be looking at business trends for a new year when they start referring to competitors like Amazon and Grainger …

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Distribution business trends for 2018, Part 1: It’s (still) about the customer

February 19, 2018

2018 is already shaping up to be a fast-paced, challenging year for wholesale distribution, with trends, challenges, and opportunities evolving at a breathtaking pace. But …

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Distributors’ profitability in 2018 depends on digital strategy, strong relationships

January 4, 2018

As with any other aspect of any distribution company, the importance of offering value-added services maps back to a fundamental question: What return on investment …

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Value-added services: Distributors consider the payback on ‘free’

December 20, 2017

Anyone who’s survived in business for more than a few days knows that nothing is ever really free—even if you don’t charge for a product …

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The age of value-added service: Differentiation gets more diverse

December 12, 2017

Distributors have been hearing for a couple of years that the age of value-added services was on the way. Judging by the results of the …

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You’re only as good as the weakest link in the chain

November 17, 2017

Delivering what the customer ordered, on time and in full, is the basic promise that underlies every distributor’s business. It sounds simple, and yet in …

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Enacting a culture of change

October 18, 2017

In this blog series we have discussed how to foster a digital-ready company culture and the modern technologies which support this new way of doing …

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Elements of the company culture which impact the digital evolution

October 3, 2017

In the previous post we discussed barriers to digital deployment. Now, we move on to defining elements of the company culture. Part 2 The company …

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Creating a company culture to support digital change

September 20, 2017

In this blog series, we discuss how distributors can foster a digital-ready company culture and the modern technologies which support this new way of doing …

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